What we automate
Specific, high-consequence business processes, run by governed agents you own. Each one starts in shadow mode against a human baseline and earns its autonomy from there.
The pattern repeats across regulated work: a document-heavy, judgment-laden process where the human is the bottleneck and the audit burden is real. Here is what an agent does with it, in plain language, and where a human stays in the loop.
8
processes mapped
6
sectors covered
The processes, in plain language
Each one starts in shadow mode against a human baseline and earns its autonomy from there, the consequential call stays human by design.
Banking
Banking
Banking · Insurance
Insurance
Healthcare
Life Sciences
Public Sector
Cross-industry
The matrix, use case to outcome
The whole set at a glance: what the agent does, and where the human stays in the loop.
| Use case | Sector | What the agent does | Outcome |
|---|---|---|---|
| Credit-file review | Banking | Conferences income proofs, statements and guarantees against policy; drafts the decision memo with every source cited. | The consequential lending call stays human; the manual assembly and reconciliation don't. Every step is auditable. |
| KYC & onboarding | Banking | Reads identity docs, registries and sanctions lists in a quarantined component, assembles the pack and flags gaps. | A poisoned document can't hijack the flow; edge cases route to a human with full context, on a fail-closed evidence trail. |
| Fraud & AML triage | Banking · Insurance | Scores transactions and claims, clears the high-confidence noise, escalates real anomalies with the reasoning attached. | Analysts spend their time on genuine cases; the regulatory determination stays with a human. |
| Claims intake & triage | Insurance | Validates coverage against the policy wording, settles the straightforward cases, routes judgment-heavy ones to an adjuster. | Throughput on the routine, without abandoning the human-review mandate on the hard calls. |
| Prior-authorization processing | Healthcare | Checks clinical evidence against payer criteria, prepares the authorization pack, flags gaps rather than guessing. | A high-volume, rule-bound process compressed, with an evidence trail written before each step commits. |
| Pharmacovigilance triage | Life Sciences | Reads, codes and prioritizes adverse-event reports; escalates signal candidates to a safety scientist with sources. | Triage at volume; the regulatory safety determination stays with a qualified human. |
| Benefits administration | Public Sector | Checks eligibility against rules held as policy-as-code; prepares the determination with a plain-language rationale. | Faster decisions that remain explainable to the citizen and inspectable by the auditor; denials route to a human. |
| Regulatory submission support | Cross-industry | Conferences source documents against the submission checklist, assembles the pack, surfaces every inconsistency with provenance. | A fragile manual assembly becomes auditable and repeatable, from MDR/FDA dossiers to financial regulatory reporting. |
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